{"id":4280,"date":"2024-06-02T15:17:59","date_gmt":"2024-06-02T15:17:59","guid":{"rendered":"https:\/\/dailywashingtoninsider.com\/index.php\/2024\/06\/02\/ticketmaster-hit-by-cyber-attack-with-hackers-offering-to-sell-customer-data-on-dark-web\/"},"modified":"2024-06-02T15:17:59","modified_gmt":"2024-06-02T15:17:59","slug":"ticketmaster-hit-by-cyber-attack-with-hackers-offering-to-sell-customer-data-on-dark-web","status":"publish","type":"post","link":"https:\/\/dailywashingtoninsider.com\/index.php\/2024\/06\/02\/ticketmaster-hit-by-cyber-attack-with-hackers-offering-to-sell-customer-data-on-dark-web\/","title":{"rendered":"Ticketmaster hit by cyber attack \u2013 with hackers \u2018offering to sell customer data on dark web\u2019"},"content":{"rendered":"<div>\n<p>Concert promoter Live Nation says it is investigating a cyber attack at its Ticketmaster unit, days after experts urged customers to change their passwords.<\/p>\n<p>Hackers are allegedly offering to sell customer data on the dark web.<\/p>\n<div class=\"sdc-site-outbrain sdc-site-outbrain--AR_6\" aria-hidden=\"true\" data-component-name=\"sdc-site-outbrain\" data-target=\"\" data-widget-mapping=\"\" data-installation-keys=\"\">    <\/div>\n<p>The US entertainment giant said it had discovered &#8220;unauthorised activity&#8221; on 20 May in a third-party cloud database that mostly contained Ticketmaster data.<\/p>\n<p>Live Nation added that &#8220;a criminal threat actor offered what it alleged to be company user data for sale via the dark web&#8221; on 27 May.<\/p>\n<p>It comes a few days after a little-known cybercrime group named ShinyHunters reportedly said it had stolen user data of more than 500 million customers of the online ticket sales platform.<\/p>\n<div class=\"ad ad--teads\">        <\/div>\n<p>The hackers are reportedly demanding around $500,000 (\u00a3400,000) in a ransom payment to prevent the data being sold.<\/p>\n<p>The breach has not had and is unlikely to have a material impact on Live Nation&#8217;s business, the company stated.<\/p>\n<p>Customers were urged by experts to change their passwords after the hacking claims emerged.<\/p>\n<p>The Times reported names, addresses, emails, phone numbers and the partial credit card details from Ticketmaster were being offered for sale online.<\/p>\n<p>ShinyHunters posted samples of the information on a hacker forum while asking $500,000 for a &#8220;one-time sale&#8221;, the publication added.<\/p>\n<p>Live Nation did not mention ShinyHunters in its filing with the US Securities and Exchange Commission.<\/p>\n<p>The firm said: &#8220;We are working to mitigate risk to our users and the company, and have notified and are cooperating with law enforcement.<\/p>\n<p>&#8220;As appropriate, we are also notifying regulatory authorities and users with respect to unauthorised access to personal information.<\/p>\n<p>&#8220;We continue to evaluate the risks and our remediation efforts are ongoing.&#8221;<\/p>\n<p>Authorities in Australia and the US are reportedly talking to Ticketmaster to understand and respond to the incident.<\/p>\n<p><strong>Companies face legal action<\/strong><\/p>\n<p>Ticketmaster, which merged with Live Nation in 2010, is the world&#8217;s largest ticket seller across live music, sports, theatre and other events.<\/p>\n<p>The breach comes at a time when the two companies face legal action over competition concerns.<\/p>\n<p>The US government wants to break them up, accusing the firms of running an illegal monopoly over live events in America.<\/p>\n<p>The companies are also facing a landmark consumer class action lawsuit which is seeking $5bn (\u00a34bn) in damages on behalf of potentially millions of ticket purchasers.<\/p>\n<p>&#8220;It&#8217;s time for fans and artists to stop paying the price for Live Nation&#8217;s monopoly,&#8221; US attorney general Merrick Garland said.<\/p>\n<p>&#8220;It is time to restore competition and innovation in the entertainment industry. It is time to break up Live Nation-Ticketmaster.&#8221;<\/p>\n<p>Ticketmaster sparked outrage in November 2022 when its site crashed during a presale event for a <strong>Taylor Swift<\/strong> tour.<\/p>\n<p>The company said the site was overwhelmed by both fans and attacks from bots, which were posing as consumers to scoop up tickets and sell them on secondary sites.<\/p>\n<p>At the time, <strong>the superstar criticised Ticketmaster on social media<\/strong>, saying it was &#8220;excruciating for me to just watch mistakes happen with no recourse&#8221; after Swift&#8217;s fans reported long wait times and site outages during the presales.<\/p>\n<p><strong>The debacle prompted congressional hearings<\/strong> aimed at better protecting consumers.<\/p>\n<\/p>\n<div>This post appeared first on sky.com<\/div>\n<\/div>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concert promoter Live Nation says it is investigating a cyber attack at its Ticketmaster unit,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":4281,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-4280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-science"],"_links":{"self":[{"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/posts\/4280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/comments?post=4280"}],"version-history":[{"count":0,"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/posts\/4280\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/media\/4281"}],"wp:attachment":[{"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/media?parent=4280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/categories?post=4280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dailywashingtoninsider.com\/index.php\/wp-json\/wp\/v2\/tags?post=4280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}